Writing emails can be a challenging daily activity for many professionals. Finding the right words and the right tone may prove to be difficult, especially in complex business situations. In the late summer of 2020, Meraki Concepts will be launching an email writing masterclass, which will address some of the most common situations, problems and challenges in email correspondence..

This course will cover the basics of email correspondence from setting the stage to the parts of an email. Among others, it covers various situations, including but not limited to making first contact, corresponding with someone you know, providing information, giving information, managing complaints, handling critical or confidential exchange of information, showing personality in writing and much more. It also covers practical topics such as deciding when to call the person and when to write an email, how much emotions should one show in emails, and other decision-making processes one faces in business..

The exact launch date will be announced in the coming weeks.